Consulting

What makes Olingo stand out is that we know what it takes to get ITIL to work in practice. For this, more than theoretical knowledge is required. What is needed is a thorough understanding of the human aspects of ITIL and the ability to change behaviour, both at the organisational level and at the individual level. All Olingo consultants have thorough experience of project- and organizational change-management. Some of our services are briefly described below. Contact us for a more complete view.

Project Management
We help you plan and carry out the project together with your internal resources. This can apply to the implementation of ITIL’s processes or the carrying out of a project in order to get the company certified within ISO/IEC 20000.

Pre-studies and Auditing
We undertake pre-studies where we run through the strategies, organisation, processes, tools etc to create a comprehensive picture of your IT operation. We give answers to how well your enterprise is performing in relation to ITIL or ISO/IEC 20000.

Mentoring
We support you with our experiences and deep theoretical skills. We coach the project and assist process owners and process managers.

Outsourcing and Insourcing
We help you with compiling requirements, the contract establishment and negotiation process as well as project managing the out/insourcing delivery.

Do you want to know more? Contact us at info@olingo.se