Training Courses
Olingo’s course instructors have extensive experience in both training and in the practical use of ITIL®.
Olingo is an accredited training and examination centre within ITIL which means that Olingo’s course instructors and course materials are examined and approved in accordance with the high quality requirements placed on the course instructors’ background and pedagogical skills, as well as on the content and quality of the course materials.
Olingo delivers the following courses within the field of ITSM. Note that the course descriptions are in Swedish so please contact us for an explanation in English.
Foundation and Introduction
ITIL Awareness and Inspiration (1 day)
ITIL Introduction for Service Desk (1 day)
ITIL Lifecycle
ITIL Service Strategy (3 days)
ITIL CSI -Continual Service Improvement (3 days)
ITIL Service Operation (3 days)
ITIL Service Transition (3 days)
ITIL Capability
ITIL Service Offerings and Agreements (5 days)
ITIL Planning, Protection & Optimization (5 days)
ITIL Release, Control and Validation (5 days)
ITIL Operational Support and Analysis (5 days)
Other training courses
ITIL Managing Across the Lifecycle (5 days)
ISO/IEC 20 000 Introduction (1 day)
ISO/IEC 20000 Consultant Course (3 days)
PRINCE2 Foundation (certification included)
E-learning
PRINCE2 Practitioner (certification included)
E-learning
Contact us at utbildning@olingo.se to learn more about what we offer and to book a course.
